Return Policy

Giving you peace of mind is what we do under the roof of Chantal Luxury Hair. To translate our vision to please you with quality, we have a return policy. Our return policy states that in any case if the customer is not satisfied with the delivered product, they can claim for return. Customers are asked to claim the return within 15 days after they have made a purchase.

Replacements

We are pleased to announce you that our mink Hair and lashes extensions are 100% organic and personalized to your hair needs. Every weft of hair goes through the rigorous procedure to make sure you receive the premium quality product. If you have received any defected product, you are required to contact us within 15 days of the purchase with the receipt of merchandise. We return any product that is altered in some way whereas Chantal Luxury Hair will exchange any defected product if we find any defect at our end.

Exchanges

We offer an exchange to the customers who are not satisfied with the delivered product. They are requested to exchange a product within 15 days along with an original purchase receipt. Customers are asked to respect our exchange policy and be committed to delivering the product without making any amendment. The requested product must be in its original state: uncombed, unwashed, and unbroken. Under mentioned conditions — will gladly exchange items after confirming the claim for exchange.